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Microsoft is aware of a new bug affecting some Windows 11 applications, causing boot problems and showing errors after a system restore.
According to the company, “After performing a system restore to a previous restore point on a device running Windows 11 version 22H2, some Windows applications that use the MSIX Windows app package format experience various issues, including failure to launch. Instability issues can occur.” Freezes and crashes.
Multiple Microsoft apps are known to be affected by this known issue, including Notepad, Paint, Microsoft Office apps, Cortana, and Windows Terminal apps.
“This list of apps is not an exhaustive list. Any Windows application that uses the MSIX Windows App Package format can experience this issue,” said Redmond.
Affected users may experience one of the following symptoms:
- The app doesn’t start and I get the error message “This app can’t be opened”.
- of the app[スタート]A menu may have multiple entries.
- When trying to launch the app, the app may not respond.
- Sometimes I/O errors occur, the app becomes unresponsive, and the app crashes.
- When I try to launch the app again, it should now run.
These are some of the issues that users are most likely to encounter after Windows System Restore, but other issues not listed above may also occur on the affected device.
Windows 11 22H2 editions affected by this known issue include Windows 11 22H2 SE, Home, Pro, Enterprise, Enterprise Multi-Session, Education, and IoT Enterprise.
Workaround available
Microsoft has not indicated if it is investigating or working on a fix for this known issue, but has shared a workaround for affected users.
If you’re having issues trying to launch apps after a system restore, you may be able to work around this issue by:
- App restart.
- Reinstall the app from Windows Store.
- Reinstall the app from the original source you originally installed it from.
- Running Windows Update.
In related news, Microsoft released a PowerShell script over the weekend to find and recover some of the Windows app shortcuts removed by rogue Defender for Endpoint attack surface reduction (ASR) rules on Friday morning.
Flawed ASR rules caused widespread disruption in corporate environments, with users unable to launch applications and Windows administrators struggling to restore shortcuts.
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