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Full-flat seats in business class have turndown service.
Our flight was a red eye. It was scheduled to leave Los Angeles in the evening and land in Oakland early in the morning.
After dinner was cleared, passengers slowly returned to their bathrooms to freshen up before bedtime. I headed to the bathroom to brush my teeth and wash my face. By the time I finished work, flight attendants had converted my seat into a bed.
One of the main benefits of Air New Zealand long haul business class is the ability to convert your seat into a flat bed.
Turndown service transforms an upright seat into a flat bed with the push of a few buttons by a flight attendant. Then add mattress toppers, blankets and pillows. Finally, ask each passenger if they need a final drink, snack, or item before unbuckling their seatbelts for safety and dimming the cabin lights.
I thought the transition from dinner to sleep was effortless for passengers. I’ve found that when I grab an eye mask, I’m more likely to fall asleep. I rarely have that kind of confidence when sitting upright on an economy class plane.
Sure enough, I slept for about five hours in my comfortable bed. I woke up to the smell of hot coffee and breakfast.
Before eating, I went back to the bathroom. When I went outside, the bed reverted to my seat. I knew it was the result of hard working flight attendants, but it felt like magic.
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