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Milwaukee — The Southwest flight has returned as scheduled, but some passengers from previous flights at Milwaukee Mitchell International Airport are still trying to retrieve their luggage.
New Berlin’s Vinny Wisniewski waited for his and his wife’s bags at baggage claim in the southwest.
“We’ve been here for about an hour and 20 minutes and I still don’t have both bags. But again, I know they’re doing all they can ‘ he said. “They are severely understaffed, which is frustrating.”
Wisniewski said he returned to Milwaukee on Sunday after flying from Tucson.
His Southwest flight was only a few hours late, but he’d been waiting for his package for nearly a week.
“Fortunately, thousands of people were stuck overnight at the airport, had to take another form of transportation, and are not home yet,” he said. But we were lucky when we got home.I have the bag and am looking for another one.”
Southwest Airlines said it is fully focused on resuming normal operations at Milwaukee-Mitchell International Airport.
Wisniewski said he’s always been a huge Southwest fan, but his recent experience has made him reconsider.
“Overall, I’m happy with Southwest. Again, in the dual situation this March and this week, I will definitely research and look for another airline,” said Wisniewski. increase.
Fortunately, Wisniewski didn’t have to wait for the last bag.
“I’m glad we got this mess cleaned up. My sympathies to Southwest, they need to improve in many areas, but I’m glad the luggage is back,” Wisniewski said. “We can put our lives on the line. Now that his wife has her makeup back, it’s time to party.”
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