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New Monitor Awards Showcase Digital Trends and Best Practices in Accountholder Site and Mobile App Features
New York, January 19, 2023 /PRNewswire/ — Corporate Insight, a leading provider of competitive intelligence and customer experience research to the financial services and insurance industries, today announced the announcement of the 2022 Monitor Awards for Annuities, Property & Casualty and Life Insurance Did. Annual awards program recognizes digital innovation and best his practices, awarding gold, silver and bronze medals in recognition of significant progress in his web and mobile user experience over the past year To do.
“Throughout 2022, companies in the insurance sector have devoted more resources to mobile apps and account holder sites. Justin Suter, Research Manager at Corporate Insight. “Our research shows that account holders who use the mobile app are more likely to be happy, and businesses across our coverage group are looking for significant pre-login payment features, stronger mobile app features, and more. , and focused on improving trading options for account holders.”
In the life insurance mobile app category, Ladder won the first gold medal. The app is a well-organized app with powerful resources such as policy information, bill payments, compensation calculators and estimators. Ladder stands out for its comprehensive account self-service process combined with strong help and educational resources.
State Farm won a gold medal in the mobile app home screen property insurance category with several significant improvements over the past year. A rich home screen prioritizes payment details and insurance ID cards, according to Corporate Insight’s 2021 study. This is his first and her second most valuable piece of information available to a policyholder.
In the liability payment features category, GEICO won gold for its robust suite of pre-login payment features, comprehensive payment section, seamless payment interface, and automated payment options. GEICO is one of the few insurers to offer pre-login Split This Payment and automatic payment features, allowing users to choose from a wealth of payment plans, including his unique 6 installment plan setting.
Lincoln Financial Group won the gold medal for trading wealthy pension account holders. It comes with help features such as progress meters and calculators, and unique asset allocation models that account holders can choose from a list of pre-configured allocation models. The company has improved its mobile his app in 2022, giving users convenient access to quota changes, fund transfers and one-off automated rebalancing processes.
About Corporate Insight
Corporate Insight provides competitive intelligence, user experience research, and consulting services to the nation’s leading financial services, insurance, and healthcare organizations. Recognized as the industry leader in customer experience research for over 30 years, we remain a trusted partner for companies looking to improve their digital capabilities and user experience. A best-in-class research platform and a unique approach to analyzing real customer experiences enable companies to be more competitive in the market.
Media interview schedule: PR@corporateinsight.com
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SOURCE Corporate Insight
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