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In the Acceleration Economy Cloud Wars Top 10 CEO Outlook 2023 series, Bob Evans interviews Snowflake CEO Frank Slootman. The company ranks him ninth in his Cloud Wars Top 10. In this CEO Outlook moment, Slootman discusses the balance of his IT-to-line-of-business transition and the impact this will have.
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00:10 – “They [customers] We care about their problems, not ours,” Slotman notes, emphasizing how important it is to “speak their language” and understand their challenges and opportunities. I’m here.
00:51 — The balance is shifting from IT to business. Slootman points to less collaboration with IT and more collaboration with business units.
01:18 — Both IT and business have important roles to play. But it’s a good mix of business and IT interests, which Slootman considers “very healthy.” This balance forces companies like Snowflake to “rethink themselves” and define why they are organized by business units.
01:42 — Salespeople can’t be experts in everything, explains Slootman. For example, sales representatives may only focus on public sector organizations or only work with banks.
01:55 — Slootman serves on one non-executive director alongside Instacart. One of the reasons he decided to join this board was that he wanted to learn about retail (digital innovation in retail, consumer packaged goods, etc.). I had no expertise in this area before, but now I have the opportunity to listen, learn and ask questions. “I also have to move away from the typical enterprise software product manager type,” he says.
The full CEO Outlook version of this interview is available only to Accelerated Economy subscribers. Sign up for the CEO Outlook Digital Summit here to get you started free subscription and see all Cloud Wars Top 10 CEO Outlook An interview to air on February 8, 2023, or Upgrade to Premium And get an all-access pass to the entire Practitioner Analyst content library.
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