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Diversions are rare in the world of commercial aviation, but they do happen nonetheless. This can lead to an influx of rebookings for passengers who do not expect a diversion, making the passenger’s journey to their final destination a more stressful event. However, there are ways to advance the game to your advantage.
For example, Flighty, an all-in-one flight tracking app, is known to give passengers an edge by informing them of impending diversions before they are notified by the crew. To learn more about the app and how it works, Simple Flying recently had the opportunity to speak with Flighty founder and CEO Ryan Jones. The Flighty user also received a written testimony from Matt Varughese.
What is flight?
Aviation today is more digital than ever before, and over time it is likely to increase in this regard. That’s why passengers like you and me are increasingly relying on mobile apps to get from airport to airport. Airline apps are a useful resource in that they allow you to store your boarding pass digitally, but they aren’t always the fastest when it comes to delay information.
Image: Fluffy
However, Flighty aims to give its users an edge by using data accessed directly from the US Federal Aviation Administration (FAA). This allows faster notification of passenger delays. The app also gives Abegique a convenient way to depict flight history by providing maps and related data for all flights. But this all-in-one resource had to start somewhere.
How Flighty was born
Flying is a great privilege, but it is not without its challenges. Delays, avoidable or not, are always a pain. But in some ways they were as annoying as you can forgive, and it was actually the delay that prompted the birth of Flighty. Speaking to Simple Flying about it, the app’s founder and CEO, Ryan Jones, explained:
“I knew they knew before then, and if I had time that morning, I could have gone to the FAA website and looked up air traffic and weather and figured out all this. (…) If JetBlue themselves didn’t know, it’s possible that someone smart about the data knew that this flight wasn’t going to be on time.”
Image: Fluffy
At the time (January 2018), Mr. Jones, who was engaged in app development at Apple, was forced to wait for six hours at the airport restaurant Chili’s, but decided to make good use of this time. If no one else could make the best use of the available data to notify passengers of delays as soon as possible, he would. Jones explains:
“I literally tweeted, I said, screw this, I’ll do it. (…) Who else wants to build this with me? Apple and my I had a Twitter follow from my previous app and got like 40 replies (…) The three guys we work with today literally came from the first tweet. (…) It was people who had similar frustrations and knew exactly what I was about.”
Image: Fluffy
how does that work?
After about a year and a half in the beta stage of app development, Flighty was released in September 2019. During this time, the team worked with frequent his flyers and pilots to optimize the app. Describing his Flighty work with the latter group, which saw pilots document events in detail, Jones describes:
“They knew all these technical things, they knew all the time stamps. They’re not going to get that from the passengers.”
Flighty’s extensive development process and access to FAA data allows it to consistently notify passengers of delays minutes before the airline’s app or airport departure board. Because of the frequent delays in aircraft arrivals that cause such delays,”automatically [monitoring] 25 hours before departureFlighty also monitors airspace obligations and their impact.
Image: Fluffy
Inform passengers first about detours
Keeping up with delays is also important, but some of the most notable Flighty cases involve passengers being diverted mid-flight. After all, the prevalence of in-flight WiFi has made such connectivity possible in recent years. Flighty user Matt Varughese told Simple Flying:
“I was flying from Los Angeles to Atlanta on United Airlines. I had a connection scheduled in Houston. About halfway between LAX and IAH, I received a notification from Flighty that my plane was being diverted. , the recovery section was not posted, it was about 1. After a minute, the aircraft made a sharp turn and returned to the direction it came from. didn’t let us know.
Image: Fluffy
It was only 15 minutes later that the pilot finally informed the passengers of the diversion. It turned out that this redirected the flight to Phoenix due to a fuel leak. But with advance notice, Matt was one step ahead. he adds:
“Flighty allowed me to consider rebooking options and avoid diversions before anyone else. My destination for the day, and that they didn’t have to wait for me.”
Various payment plans
Users can manually add flights to the app by forwarding their booking email or using a feature called TripIt Sync. Varughese refers to the latter as “One of the biggest selling points is that you don’t have to do anything other than book your flight and it will be imported automatically.To access features like this and various other useful features, users can get a Flighty Pro subscription.
Image: Fluffy
You can pay for this in a variety of ways, with subscriptions costing $5/month or $50/year. Flighty Pro also has a $250 lifetime subscription offer. However, there is also a more basic free plan available, and the first flights users take with this plan will feature a pro aspect to show the difference. increase.Very helpful in coordinating all trips in one place.”
Flighty is currently only available from the Apple Store for iOS devices. With the team still small, Jones doesn’t yet believe the development needed to make Flighty available to his Android users is economically viable. This is because his evaluation found that iOS users are more likely to pay for such an app. Having said that, he concludes:i wish there was more than that everywhere.”
Source: Freighty
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